I went to this store with no clue what I wanted to purchase and the customer service in this location was nothing short of amazing! The owner Tom is very knowledgable and friendly. I ended up purchasing 5in wire brushed wickham hardwood flooring from him. He recommended an installer for me, Brandon with Urban Hardwood Flooring and he was here to complete the job. They were also nothing short of amazing. Clean quick efficient and reasonably priced. I cannot express how easy you made this for me. I was super overwhelmed thinking about doing a reno such as this and you all made it such a pleasant experience. Anyone looking for hardwood or installation needs to call Tom and Brandon.
Trying for over a year to match existing flooring. Found WFSD online. Went to Dundas and in 1 minute Tom found the match. Just finished installing new floors in three bedrooms and repairing holes left by our hot water registers removed from other rooms. Flooring looks great and cannot tell where repairs were made or floors joined! Installers were impressed with quality! Thanks Tom! Bill and Jean
We purchased our Wickham hardwood floors from Tom at WFSD in our hometown of Dundas. I liked that his business was close to home but after I visited and got to know Tom, there was so many more reasons to choose WFSD. Tom's warehouse showroom is not over-whelming like the other chain stores. I told him what our needs were and he pointed us to a great wire-brushed Wickham (Canadian!) ash floor. It was exactly what we were looking for! He was super-accommodating to gladly store our product to co-ordinate with our larger renovation. He also helped us find a top qualty hardwood flooring installer and our general contractor. I would highly recommend dealing with Tom at WFSD.
Definitely a place to start your search for wood flooring. Tons of choices and the staff (Tom) is passionate about pros and cons in selecting flooring to meet your specific needs. I’ve been there several times after extensive searches and each time I wish I had started there. Give this place a go and you will not be disappointed in selection, price and product knowledge.
My husband and I received excellent service from the owner of Wood Floors and Stair Direct and were very satisfied with the finished product installation. Wood Floors offered us an honest opinion on each of the floors to help us make our choice and offered us a great deal.
If you live in Southern Ontario and would like to visit us personally we would be pleased if you joined our many customers from Toronto to Kingston and from Hamilton to Thunder Bay who visit us each and every week. Please give a call. It is always our pleasure to meet you personally.
Be assured that our one and only goal is to bring you the best hardwood flooring products at the very best prices. To deliver on time every time. To help you make an informed decision when you purchase our hardwood flooring products or any of our competitors. To make sure that your buying experience with us makes you 110 % satisfied.