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Testimonials


Barbara, BurlingtonJanuary 29, 2016

"I went to this store with no clue what I wanted to purchase and the customer service in this location was nothing short of amazing! The owner Tom is very knowledgable and friendly. I ended up purchasing 5in wire brushed wickham hardwood flooring from him. He recommended an installer for me, Brandon with Urban Hardwood Flooring and he was here to complete the job. They were also nothing short of amazing. Clean quick efficient and reasonably priced. I cannot express how easy you made this for me. I was super overwhelmed thinking about doing a reno such as this and you all made it such a pleasant experience. Anyone looking for hardwood or installation needs to call Tom and Brandon."

Woodrow Great Quality!January 14, 2016

"Trying for over a year to match existing flooring. Found WFSD online. Went to Dundas and in 1 minute Tom found the match. Just finished installing new floors in three bedrooms and repairing holes left by our hot water registers removed from other rooms. Flooring looks great and cannot tell where repairs were made or floors joined! Installers were impressed with quality! Thanks Tom! Bill and Jean"

Tanya DundasDecember 24, 2015

"We purchased our Wickham hardwood floors from Tom at WFSD in our hometown of Dundas. I liked that his business was close to home but after I visited and got to know Tom, there was so many more reasons to choose WFSD. Tom's warehouse showroom is not over-whelming like the other chain stores. I told him what our needs were and he pointed us to a great wire-brushed Wickham (Canadian!) ash floor. It was exactly what we were looking for! He was super-accommodating to gladly store our product to co-ordinate with our larger renovation. He also helped us find a top qualty hardwood flooring installer and our general contractor. I would highly recommend dealing with Tom at WFSD."

Kristy BramptonAugust 20, 2015

"We purchased our beautiful Wickham floors through Tom @WFSD. He was a wealth of knowledge when it came to suppliers, trends, and patiently answered our many questions about things we had heard and read over the internet.

The floor we selected was Tom's suggestion and on a monthly special promotion; Wickham 5" Wirebrushed in a matte finish. It looks rustic but clean, it has texture but is even and the charcoal stain is the perfect medium shade (not too brown and not too grey). I'm glad we listened to his advice about wirebrush over handscraped for the ability to refinish (if ever needed), and the safety of a fully Canadian manufacturer. We were confident in our purchase and are more than happy with our dealings with Tom.

The order came in less than a month, boxes were fully intact without damages. He arranged for shipping to our home as well. In the end we came up short with supply do to our own calculations, but Tom had no problem ordering us another box.

A heads up though, the showroom isn't fancy with nice lighting and displays. It's a warehouse, meaning you spend less money on his overhead and more savings go to you and your floors.

Well worth every cent we spent and look forward to ordering more flooring for the rest of our house in coming years."

Dave Start Here!July 09, 2015

"Definitely a place to start your search for wood flooring. Tons of choices and the staff (Tom) is passionate about pros and cons in selecting flooring to meet your specific needs. I’ve been there several times after extensive searches and each time I wish I had started there. Give this place a go and you will not be disappointed in selection, price and product knowledge."

Scott RussellJune 17, 2015

"Thought I would send you a few pics of our new bedroom floor. We are extremely pleased.....thanks for all your help. Glad we held on and waited for the cherry stained Birch. "

Best Hardwood Flooring Deal Around!July 22, 2014

"Best quality and price we could find anywhere have recommended them to two of our friends same result. Owner new his products. Will keep referring family and friends."

Mary Stoney CreekJuly 22, 2014

"My husband and I received excellent service from the owner of Wood Floors and Stair Direct and were very satisfied with the finished product installation. Wood Floors offered us an honest opinion on each of the floors to help us make our choice and offered us a great deal."

Jake V, BurlingtonJune 03, 2014

"I researched hardwood flooring at six places, and ended up back at WFSD for the price, and the product. Tom was very knowledgeable and did not act like a salesman, but more of a teacher. Brandon and his crew were great to work with, and for a small charge they delivered the floor to our home. Friends have commented on what a great installation we have. We couldn't be happier."

Abed, HamiltonMarch 22, 2014

"Tom has a wide selection to choose from, plus, when you pay with cash and pick up your order you can save a lot of money."

Cynthia, Stoney CreekJanuary 15, 2014

"We where a little sceptical when we realized that we where buying flooring direct from a warehouse. No fancy showroom. not real pretty. Tom assured us that if we did not like our purchase that we did not have to take it and it would not cost us a dime. No restocking fees like in some other stores we considered. Did we make the right choice. Beautiful flooring and the best price anywhere. "



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